Privacy Policy

Last updated: June 2026

Amanda Fletcher is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information is collected through this website, why it is collected, and how it is used in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is responsible for your data?

Data Controller: Amanda Fletcher
Email: [Insert email address]
Practice Location: Gloucestershire, United Kingdom

Amanda Fletcher is registered with the Information Commissioner's Office (ICO) and complies with UK data protection legislation.

What information is collected?

When you contact Amanda through this website, you may choose to provide:

  • Your name

  • Email address

  • Telephone number

  • The information you include in your enquiry

The website may also collect limited technical information such as your IP address, browser type and cookie preferences where applicable.

How your information is used

Your personal information is used only to:

  • Respond to your enquiry

  • Arrange an initial consultation or counselling sessions

  • Communicate with you about your appointment

  • Meet legal and professional obligations

Your information will never be sold or used for marketing purposes without your consent.

Legal basis for processing

Personal information is processed under one or more of the following legal bases:

  • Your consent when you submit an enquiry.

  • Legitimate interests in responding to enquiries and providing counselling services.

  • Compliance with legal or regulatory obligations where required.

Confidentiality

Confidentiality is a fundamental part of counselling practice.

Information you provide through this website will be treated confidentially. If you become a client, information relating to your therapy will be explained in more detail within the counselling agreement provided before sessions begin.

There are rare situations where confidentiality may need to be broken, such as where there is a serious risk of harm to yourself or others, or where disclosure is required by law. Where possible, this would always be discussed with you first.

How your information is stored

Reasonable technical and organisational measures are used to keep your personal information secure.

Enquiries submitted through the website are stored securely and only retained for as long as necessary to respond to your enquiry or meet legal and professional obligations.

Sharing your information

Your personal information will not be shared with third parties unless:

  • You have given your consent.

  • It is required by law.

  • It is necessary to protect someone from serious harm.

  • It is required for professional or legal reasons.

Where trusted service providers are used (such as website hosting or secure email providers), they process data on Amanda Fletcher's behalf under appropriate data protection safeguards.

Cookies

This website uses cookies to help it function correctly and, where applicable, to understand how visitors use the website.

For more information, please see the Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where appropriate.

  • Restrict or object to certain types of processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

More information can be found at www.ico.org.uk.

Third-party websites

This website may contain links to external websites. Amanda Fletcher is not responsible for the privacy practices or content of those websites.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch using the contact form on this website or by email.